At Sequence Furniture, we know how exciting it is to receive your custom-designed furniture. That's why we're dedicated to making sure your pieces arrive safely and on time.
Every piece of furniture is meticulously crafted and securely packaged to ensure it arrives in perfect condition.
We collaborate with trusted shipping carriers to ensure your furniture is delivered safely and efficiently. We choose our partners based on their reliability and dedication to providing exceptional service.
Once your order is shipped, we provide you with a tracking number so you can follow its journey to your home. We'll also keep you informed with regular updates on the status of your delivery.
Standard Shipping: Our standard shipping option is available for all orders and ensures your furniture is delivered within 7-14 business days after production is complete. This option is perfect for those who value cost-effective delivery. Express Shipping: For those who need their furniture sooner, we offer express shipping options. This service expedites the delivery process, ensuring your order arrives within 3-7 business days after production. Additional fees apply. Shipping Rates Shipping rates vary based on the size and weight of your order, as well as the delivery destination. You can view the estimated shipping cost during the checkout process. For custom shipping requests or large orders, please contact our customer support team for a personalized quote.
Your satisfaction is our top priority. If you encounter any issues with your order, please contact us within 30 days of delivery. We will work with you to resolve the issue, whether it's arranging a return, exchange, or repair. Please review our Returns and Exchanges Policy for more details.
If you have any questions about our shipping process or need assistance with your order, please reach out to our friendly customer support team at support@sequencefurniture.co.nz. We're here to help!
